Frequently Asked Questions

Membership
Is there a time limits on my membership?
I noticed that my country name is not listed on your membership registration page, can I still join and made purchases from your website?

Payments
How secure is my credit card information in your website?
Who/what is Paypal.com?
What charge will appear on my credit card billing statement?
Who is processing my credit card transaction?
How do I pay for my purchases?

Policies & Practices
What is your Return policy?

About Orders
How's my order is pack for shipping?
How do i know when you have shipped out my orders?

About Shipping
What is the delivery time frame for normal delivery by registered air parcel ?
What is the delivery time frame for Express Delivery?
My country name is not listed on your shipping list.